A laptop user gets an error when trying to access the company’s intranet site.

The correct answer is C. Address pool exhaustion . The laptop has assigned itself an address in the 169.254.x.x range, which is an APIPA address. That happens when the device is configured to use DHCP but cannot successfully obtain an address lease from a DHCP server. The missing default gateway and DHCP server entries support that conclusion.

Among the choices, the most likely reason is that the DHCP scope has run out of available addresses . When the pool is exhausted, new clients cannot receive a valid IP configuration and fall back to an automatic private address. As a result, the laptop will not be able to reach internal company resources like the intranet because it is not properly configured for the network.

The other answers do not fit the evidence. A short DHCP lease duration may cause more frequent renewals, but it does not directly explain the self-assigned APIPA address. An IIS server malfunction would affect the web service itself, not the client’s local IP configuration. An IDS misconfiguration also would not normally result in a 169.254 address on the host.

The output clearly indicates a DHCP assignment failure, and from the options provided, address pool exhaustion is the best match.