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A technician is assisting a user who cannot connect to a network resource.

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A technician is assisting a user who cannot connect to a network resource. The technician first checks for a link light. According to troubleshooting methodology, this is an example of:

A.

using a bottom-to-top approach.

B.

establishing a plan of action.

C.

documenting a finding.

D.

questioning the obvious.

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