An organization is not meeting its growth and innovation objectives because IT cannot deliver projects...

MuleSoft's IT delivery and operating model suggests adopting an approach that decouples core IT projects from the innovation within each line of business. This approach, often referred to as API-led connectivity, allows different lines of business to innovate and deliver projects independently by using reusable APIs that provide access to core systems and data. This decoupling enhances agility, speeds up delivery, and ensures that core IT maintains control over critical systems and data while enabling rapid innovation.