An organization has chosen Mulesoft for their integration and API platform.

According to the MuleSoft Catalyst framework, an Integration Architect plays a crucial role in defining and achieving business outcomes. One of their key responsibilities is to agree upon Key Performance Indicators (KPIs) and help develop an overall success plan. This involves working with stakeholders to identify measurable goals and ensure that the integration initiatives align with the organization’s strategic objectives.

KPIs are critical for tracking progress, measuring success, and making data-driven decisions. By agreeing on KPIs and developing a success plan, the Integration Architect ensures that the organization can objectively measure the impact of its integration efforts and adjust strategies as needed to achieve desired business outcomes.