According to MuleSoft's IT delivery and operating model, which approach can an organization adopt in...

The Problem (IT Delivery Gap):Traditional IT operating models often treat IT as a centralized factory, which becomes a bottleneck. The business demands change faster than Central IT can deliver, leading to project failures or delays.

The Solution (Decoupling):MuleSoft advocates for a new operating model (C4E) where Central IT produces reusable assets (System APIs) and then "gets out of the way."

Innovation at the Edge:Bydecouplingcore IT from the Line of Business (LOB), the LOB developers can self-serve those assets to build their own Process and Experience APIs. This allows innovation to happen in parallel across the organization, rather than waiting in a single queue, thus reducing failure rates associated with bottlenecks.1111