When a client asks for personal information about their friend which happens to be a...

When a client asks about the private matters of a common client/friend, they are trying to fill a gap that a massage therapist, as a professional, should not fill. The massage therapist may think the client making the request for information will respect the therapist for divulging privileged information but they will ultimately grow to distrust the therapist’s adherence to client confidentiality. The best answer is one that puts the focus back on them.