Microsoft MB-240 Question Answer
You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.
One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However this resource must be available to be scheduled for other accounts.
Solution: You create a Requirement Resource Preference record and set the Preference Type to Restricted and select the work order.
Does this meet the goal?
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