You need to enable relevance search for the custom entity.

Microsoft MB-230 Question Answer

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Add Quick Find to the case form.

Add custom entities to Configure Relevance Search in Customizations and Entities.

Add Knowledge Base Search control to the forms case.

Enable Relevance Search in System Settings.

MB-230 PDF/Engine

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