How long must a Massachusetts broker retain the Mandatory Licensee-Consumer Relationship Disclosure form?

The correct answer is C, Three years. Massachusetts requires the broker to retain the Mandatory Licensee-Consumer Relationship Disclosure for three years from the date shown on the form.

If the prospective buyer or seller declines to sign, the licensee should document that refusal and the broker must still retain the disclosure record for the required period.

The retention rule is important because disputes concerning representation can arise well after an initial showing or transaction. The form helps establish what brokerage relationship was disclosed and whether the consumer was told whom the licensee represented.

The disclosure itself is not an agency contract. It records and communicates the nature of the relationship; the underlying agency relationship is determined by the applicable representation agreement and conduct.

Massachusetts Board materials repeatedly identify the three-year recordkeeping period as a core examination requirement.

Study Guide Reference: Agency — Mandatory Disclosure and Record Retention.