A merchant wants to disable returns for final sale products.

Magento Magento-2-Certified-Solution-Specialist Question Answer

A merchant wants to disable returns for final sale products. On the product the merchant configures Enable RMA to No.

How does this setting impact RMA request?

The product no longer appears on the list of products on the RMA form, even if it was ordered before Enable RMA was set to No.

Any order which contains this product will become ineligible for RMA.

Only customers who placed their order after Enable RMA was set to No will be unable to return this product.

For all orders, the product will appear on the list of items on the RMA form, but cannot be selected.

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