A supply management department experiences a high number of sexual harassment complaints, resulting in the...

The most effective course of action for the new manager to improve discipline and create a more positive, productive environment is to meet with human resources to discuss the implementation of a zero-tolerance policy on sexual harassment.

Zero-Tolerance Policy:Implementing a zero-tolerance policy sends a clear message that sexual harassment will not be tolerated under any circumstances. This helps in creating a safe and respectful work environment.

HR Collaboration:Working with HR ensures that the policy is well-structured, legally compliant, and effectively communicated to all employees. HR can also provide training and support for the policy's implementation.

Cultural Change:A zero-tolerance policy is a critical step towards changing the department’s culture, ensuring that all employees understand the seriousness of the issue and the consequences of violating the policy.

References:

Equal Employment Opportunity Commission (EEOC) guidelines on sexual harassment.

Burke, R.J., & Cooper, C.L. (2005). Reinventing Human Resource Management: Challenges and New Directions. Routledge.