CIPS L5M7 Question Answer
When would you use aFishbone (Ishikawa) Diagram?
To decide which supplier to use
To map issues in the supply chain
To identify the cause of a problem
To clarify a relationship
AFishbone Diagramidentifiesroot causesof problems by categorising factors (e.g., people, process, materials, environment).
Short cited term: “used to identify root causes of problems.” (L5M7 Study Guide, p. 126)
TESTED 16 Dec 2025
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