Total Quality Management (TQM)is a long-term strategy.

CIPS L5M7 Question Answer

Total Quality Management (TQM)is a long-term strategy. Is this TRUE?

Yes – effort is required in the short and medium term; results may not be immediate

Yes – TQM requires at least one year to implement

No – TQM is a short-term efficiency strategy

No – TQM makes a firm more Lean short-term

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