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Lisa has a contract with an internet provider and the contract stated the need for...

Lisa has a contract with an internet provider and the contract stated the need for Wi-Fi to be online 100% of the time. The Wi-Fi has only been available 97% of the time. In order for Lisa to claim compensation from her internet provider, which of the following would need to be present in the contract?

A.

change control

B.

liability clause

C.

service credits

D.

subcontracting

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