Open questions can be a useful communication tool in negotiations.

CIPS L4M5 Question Answer

Open questions can be a useful communication tool in negotiations. Is this statement correct?

Yes—they can be used to get explicit confirmation over pricing and exact profit margins

No—they can lead to complex answers that do not benefit the negotiation

Yes—they can be used to gain more in-depth information and build rapport

No—they can lead to misunderstandings due to their probing nature

L4M5 PDF/Engine

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