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Listening is a key activity in any negotiation.

CIPS L4M5 Full Course Access
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Listening is a key activity in any negotiation. Which of the following are characteristics of effective listeners?

A.

2 and 4 only (Persuading and Offering immediate solutions)

B.

1 and 2 only (Showing empathy and Persuading)

C.

1 and 3 only (Showing empathy and Paraphrasing)

D.

3 and 4 only (Paraphrasing and Offering immediate solutions)

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