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Which of the following are ways of developing rapport when undertaking a negotiation?

Which of the following are ways of developing rapport when undertaking a negotiation?

A.

1 and 3 only (Engaging in assertive communication and Engaging in active listening)

B.

1 and 2 only (Engaging in assertive communication and Using probing questions)

C.

3 and 4 only (Engaging in active listening and Actively showing empathy)

D.

2 and 4 only (Using probing questions and Actively showing empathy)

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