CIPS L4M5 Question Answer
Which of the following are ways of developing rapport when undertaking a negotiation?
1 and 3 only (Engaging in assertive communication and Engaging in active listening)
1 and 2 only (Engaging in assertive communication and Using probing questions)
3 and 4 only (Engaging in active listening and Actively showing empathy)
2 and 4 only (Using probing questions and Actively showing empathy)
TESTED 20 Oct 2025
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