CIPS L4M3 Question Answer
Maximum Score 1
The Bravo Engineering Company is negotiating a maintenance contract with Express Deliveries Ltd. This large logistics company uses modern robotic storage and picking warehouse machinery to identify, sort, and facilitate over 200,000 orders each day. The volatile nature of the business means that the parties should build maximum flexibility into the performance management aspects of the contract.
Which of the following would be most appropriate to set out the parties’ obligations under the maintenance contract?

