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An example of a qualitative performance measure could be one that relates to opinions about...

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An example of a qualitative performance measure could be one that relates to opinions about the service quality of the supplier. Is this correct?

A.

Yes, this is often how satisfaction is measured

B.

No, this will relate to how much prices have increased by

C.

No, this type of measure will relate to the number of incomplete deliveries

D.

Yes, this will relate to the actual number of complaints received

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