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Warwickshire Ambulance Service (WAS) is an NHS Trust.

Warwickshire Ambulance Service (WAS) is an NHS Trust. It operates throughout Warwickshire and the neighbouring areas. It has three core areas of activity, namely the provision of Emergency Ambulance Services, routine Patient Transport Services, and Logistic Medical Services. The agency is working towards higher service level through benchmarking. Which of the following is the benefit of benchmarking to WAS?

A.

Benchmarking is a panacea for all WAS's problems

B.

It will help WAS create performance standards derived from an analysis of the best in business

C.

It helps WAS identify better ways to deliver service through a cookbook process

D.

It will help WAS analyse the competitors in the industry

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