CIPS L4M1 Question Answer
(a) Outline FIVE procedures that could be included in the
procurement policy manual. (15 marks)
(b) Analyse how TWO Of these procedures can positively
influence procurement activities and organisational outcomes
for BetaCo. (10 marks)
BetaCo Inc.
BetaCo Inc. is a medium-sized electronics design and manufacturing
company that sells audio equipment to event management customers for
use in stadiums and festivals. BetaCo has significantly increased its sales
over the last five years and is now looking to establish more contracts with
new customers. BetaCo Inc. is aware that new customers will require it to
have robust procurement processes in place that minimise organisational
risk.
Currently, all procurement activities are dealt with by BetaCo's small,
customer-orientated project teams. Each project team makes its own
procurement decisions with limited central oversight and does not follow
standardised processes. This type of activity has resulted in BetaCo
frequently encountering overspending on projects, and senior
management is concerned that there is a lack of control over what
products and services the project teams buy. In addition, suppliers
regularly complain that their invoices are not paid on time, which has
caused issues for future purchases.
To address these challenges, BetaCo has decided to create a centralised
procurement and supply management department. BetaCo has recently
appointed Pat Kennedy as its procurement and supply manager. BetaCo
has also recruited three senior buyers, five buyers and two assistant
buyers, who will join the company in the next few months.
Pat's first task is to establish a procurement policy manual. The manual
will contain a set of procedures that can be followed by the new
procurement team and it will control the company's procurement activities
to ensure that the issues BetaCo is facing are effectively managed.