A formal description of one or more services designed to address consumer needs
B.
The access to the service provider ' s resources and their use according to the agreed terms and conditions
C.
A combination of an organization ' s resources based on digital technology and designed to offer value to consumers
D.
Actions performed by a service provider or jointly by a service provider and consumer
The Answer Is:
C
This question includes an explanation.
Explanation:
A digital product is a combination of an organization’s resources based on digital technology and designed to offer value to consumers, so option C is correct. ITIL treats products as structured configurations of resources that can include software, infrastructure, data, interfaces, knowledge, and supporting capabilities. These products form the basis for digital services and help enable outcomes for consumers. Option A sounds more like a service offering description. Option B describes access to resources as a form of service relationship. Option D describes service actions. The digital product concept is important because it connects strategic intent, design, build, operation, and service delivery. It is not just a piece of software, but a managed combination of resources created to support value creation through technology-enabled services.
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