A service provider has built a 'collaborative relationship' with a customer.

ITIL ITIL-4-Specialist-High-velocity-IT Question Answer

Which activities are they MOST LIKELY to use to validate the services that are provided?

Joint service reviews of achievements of service targets

Continual tracking and analysis of the outcomes, costs, and risks

Review of costs of service provider technology upgrades

Ad-hoc joint service reviews of costs and benefits

ITIL-4-Specialist-High-velocity-IT PDF/Engine

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