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A customer is retiring a service and has terminated the contract for the service with...

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A customer is retiring a service and has terminated the contract for the service with the service provider. The service provider will continue to deliver other services to the customer. Which activity should the service provider include in the plans to offboard the service?

A.

Disabling access to all services for the customer

B.

Identifying and making requests for outstanding payments for the service

C.

Ensuring all customer data is deleted immediately

D.

Conducting an exit interview with the customer to gather feedback

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