ITIL ITIL-4-Foundation Question Answer
Which statement about a 'continual improvement register (CIR)' is TRUE?
Used to help plan changes, assist in communication, avoid conflicts, and assign resources
Used to select the right method, model or technique for identifying improvements
Used to track and manage improvement ideas from identification through to final action
Used to provide a formal description of one or more services, designed to address the needs of a target consumer group
TESTED 02 Mar 2026
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