Which is included in the purpose of the 'improve' value chain activity?
A.
Ensuring the continual improvement of practices across all value chain activities
B.
Ensuring that services continually meet expectations for quality, costs, and lime to market
C.
Ensuring a shared understanding of the improvement direction for services across the organization
D.
Ensuring continual engagement and good relationships with all stakeholders
The Answer Is:
A
This question includes an explanation.
Explanation:
The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management.