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What is the purpose of the ‘monitoring and event management’ practice?

ITIL ITIL-4-Foundation Full Course Access
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What is the purpose of the ‘monitoring and event management’ practice?

A.

To restore normal service operation as quickly as possible

B.

To manage workarounds and known errors

C.

To capture demand for incident resolution and service requests

D.

To systematically observe services and service components

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