ITIL ITIL-4-Foundation Question Answer
Which statement BEST describes the value of service strategy to the business?
It allows higher volumes of successful change
It reduces unplanned costs through optimized handling of service outages
It reduces the duration and frequency of service outages
It enables the service provider to understand what levels of service will make their customers successful
TESTED 02 Mar 2026
Copyright © 2014-2026 ACE4Sure. All Rights Reserved