Which organization delivers output or outcomes of a service?
A.
A service consumer delivers outcomes of the service
B.
A service provider delivers outcomes of the service
C.
A service consumer delivers outputs of the service
D.
A service provider delivers outputs of the service
The Answer Is:
D
This question includes an explanation.
Explanation:
An output is a tangible or intangible deliverable of an activity, while an outcome is a result for a stakeholder enabled by one or more outputs1. A service provider produces outputs that allow customers to achieve outcomes2. A service consumer utilizes the outputs and benefits from the outcomes2.
ITIL-4-Foundation PDF/Engine
Printable Format
Value of Money
100% Pass Assurance
Verified Answers
Researched by Industry Experts
Based on Real Exams Scenarios
100% Real Questions
Get 65% Discount on All Products,
Use Coupon: "ac4s65"