ITIL ITIL-4-Foundation Question Answer
How is a continual improvement register used?
To record requests for provision of a resource or service
To provide a structured approach to implementing improvements
To organize past, present, and future improvement ideas
To authorize changes to implement improvement initiatives
The ITIL continual improvement model, which provides organizations with a structured approach to implementing improvements
https://www.bmc.com/blogs/itil-continual-improvement/
TESTED 02 Mar 2026
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