Which is an example of an approach to managing a business relationship in a clear domain?
A.
A business relationship manager is provided with a detailed set of instructions for gathering information about new customers
B.
A business relationship manager uses a Gemba walk for analysing stakeholders influence and interest
C.
A business relationship manager is provided with a set of principles to apply when discussing sustainability issues with customers
D.
A business relationship manager is provided high-level guidance for customer discussions
The Answer Is:
A
This question includes an explanation.
Explanation:
In a clear domain, processes are well understood and documented; providing a detailed set of instructions aligns with that clarity, guiding the BRM’s information-gathering.
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