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An organization has assembled a small team to do a self-assessment of its business relationship...

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An organization has assembled a small team to do a self-assessment of its business relationship management capabilities in advance of a formal assessment. The team has reviewed all the criteria for level 2.

What should this team do NEXT?

A.

Proceed to Level 3.

B.

Look for evidence of missing capabilities.

C.

Identify evidence for every criterion that has been met.

D.

Set the target capability level.

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