You work as a test manager for a supplier of PC games which can be...

You work as a test manager for a supplier of PC games which can be purchased and downloaded via an online store. A tester from your team recorded the following failure caused by a defect:

Issue ID: DEF00223167

Title: Saving after shopping in online shop fails

Date: 2023-04-18

Tester: Sabine Meier

Description: "Saving the game immediately after purchasing it in the online store fails. As a result, the purchase is paid for, but the goods are not delivered."

Attached data: "log.txt", "screen1.bmp", "screen2.bmp"

During the review of the defect report, you notice that at least one important piece of information is missing for defining how to deal with the defect. Which one?