Comprehensive and Detailed Explanation From Exact Extract:
The core purpose of a security awareness program, as outlined in ISO/IEC 27035 and ISO/IEC 27001, is to influence behavior and attitudes toward security, making staff more conscious of threats and their responsibilities in preventing incidents. An effective awareness program helps reduce human errors, enhances response readiness, and builds a security-conscious culture.
ISO/IEC 27035-2:2016 clearly differentiates awareness from training. While training focuses on skills and procedures, awareness is about shaping the mindset, ensuring that employees understand the importance of security in their daily tasks.
Option A (technology introduction) and option C (IT efficiency) are not primary goals of awareness programs.
Reference Extracts:
ISO/IEC 27035-2:2016, Clause 7.3.1: “The objective of awareness activities is to change behavior and enhance understanding of security threats and how to prevent them.”
ISO/IEC 27001:2022, Control 6.3 and Annex A: “Personnel should be made aware of the importance of information security and their responsibilities in supporting it.”
Correct answer: B
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