In the context of a third-party certification audit, it is very important to have effective...

In the context of a third-party certification audit, it is very important to have effective communication between the audit team and the auditee. The formal communication channels, such as the names and contact details of the audit team members, the auditee representatives, the audit client and any other relevant parties, can be established during the opening meeting. This helps to ensure that the audit objectives, scope, criteria, methods, schedule and any other arrangements are clearly understood and agreed by all parties. It also facilitates the exchange of information, feedback, requests, concerns and complaints during the audit process. References: = ISO 19011:2022, clause 6.4.2; PECB Candidate Handbook ISO 27001 Lead Auditor, page 25.