An audit team leader is planning a follow-up audit after the completion of a third-party...

A signature missing from a client's contract for the supply of data services was added

A software installation guide which had not been sent to the client along with their new system was posted out

An incorrectly dated purchase order for a new network switch was rectified

Data centre staff not carrying out backups in accordance with specified procedures were retrained

Hard drive HD302 which had been colour-coded green (available for use) instead of red (to be destroyed) was removed from the system

Scheduled management reviews, having been missed, were prioritised by the General Manager for holding on a specific date twice each following year

The documented process for product shipment, which did not reflect how this activity was conducted by the despatch team, was re-written and the team trained accordingly