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The Closing meeting of a second-party audit was planned for 6 pm with the general...

The Closing meeting of a second-party audit was planned for 6 pm with the general manager and the quality manager.

At 6 pm, when the audit team enters the meeting room, only the Quality Manager is present and walting for them.

The dialogue among them is as follows:

Auditor team leader: " Good evening, could you please inform the general manager that we are ready to start with the closing meeting? "

Quality manager: " Good evening. I am sorry to inform you that the general manager will not be able to attend the meeting. He will try to

participate virtually to make some closing remarks. "

Auditor team leader: " OK. We identified seven nonconformities - these are the reports. Could you please review them and sign them? "

Quality manager: " OK. As you know, I reviewed them after yesterday ' s meeting and accept of all them, where shall I sign? "

General manager (from speakers in the room and addressing the quality manager): " Hold on! Do not sign the two nonconformities related to ABC

Bank! I have just checked, and we did not provide any services to ABC Bank during September! You can sign the remaining five nonconformities. "

How would you proceed with the audit? Select one.

A.

I will discuss this issue with our corporate quality manager and will let you know what we will do

B.

I will include the seven nonconformities in the report, considering that we identified objective evidence on which all these nonconformities are based

C.

I will review this issue at length with the audit team tonight and will phone you tomorrow to let you know our decision

D.

I withdraw the two nonconformities related to service to ABC and will present the report with the remaining five nonconformities

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