You are auditing the purchasing process of Shelf-Fit, an organisation that designs, manufactures and installs...

You are auditing the purchasing process of Shelf-Fit, an organisation that designs, manufactures and installs interiors for retail stores. They always employ subcontractors for the installation work.

As an audit team member, you ask the Purchase Manager about the identification of health and safety hazards for contractors on site. Having previously reviewed the risk assessment report (HZD-21/11 Rev.3), you found that various health and safety hazards were listed but none were associated with contractors working on site.

When you ask about the use of contractors, the response is, “We know that contractors use chemicals, such as glues, paints and varnishes. We trust them since they know more than we do about safe handling of such issues.” The auditor made the same enquiry to an accompanying member of the health and safety team and was told that chemical safety had never been a problem with the installation process.

You raise a nonconformance against clause 8.1.4.2 of ISO 45001:

“The Purchase Manager confirmed that the safe use of chemicals in installation work was left to the contractor to deal with. The company did not work with contractors to control such hazards.”

Which two of the following actions proposed by Shelf-Fit would permit you to close out the nonconformity?