Just before the closing meeting of a third-party audit, the audit team leader is invited...

The best responses are D, E, and G.

D. Insist that the nonconformities must stand since there is clear evidence for them apart from the videos is correct because audit findings and nonconformities must be based on objective evidence. If the evidence supporting the findings exists independently of the videos, then the findings should not be rescinded simply because there is a dispute about how supplementary material was recorded. A problem with auditor conduct or site permission does not automatically invalidate valid audit evidence already obtained.

E. Advise the OHS Manager that they should speak to the supervisor to confirm the situation is also appropriate because the auditor stated that permission had been obtained from a supervisor who was part of the safety team. Before taking action, the audit team leader should verify the facts. This is a reasonable and proportionate response to clarify whether site permission was actually granted.

G. Indicate that he, as audit team leader, will seek approval for the taking of videos by auditors at the opening meetings with management at all audits in the future is appropriate because it addresses the control weakness going forward. Audit teams should be clear about site rules, confidentiality, and permissions for photographs or videos before audit activities begin. This is a constructive preventive action for future audits.

Why the other options are not the best:

A may be premature until the facts are verified.

B assumes misconduct before confirming the facts.

C is incorrect because auditors do not inherently “must” take videos.

F is too severe before the situation is properly established and investigated.

H is inappropriate because the audit team leader should not personally handle or manipulate the auditor’s personal phone.