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Scenario:Headquartered in Sri Lanka, Operons Inc.

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Scenario:

Headquartered in Sri Lanka, Operons Inc. is a freight forwarding company that adopted a BCMS aligned with ISO 22301. Prior to the certification audit, Operons Inc. measured gaps between their BCMS and the standard's requirements to ensure compliance. The certification body was contracted to conduct the audit, and a biased auditor from a previous ISO 9001 audit was replaced upon request. During the audit, two minor nonconformities were identified, and the audit team issued a recommendation for certification.

In Scenario 8, the certification body accepts Operons Inc.’s rejection of the auditor and appoints another one. Is this acceptable?

A.

No, the auditor can be rejected only if a conflict of interest situation is present.

B.

Yes, previously displayed unprofessional conduct is a valid reason to replace an auditor.

C.

Yes, the auditor has previously audited the company against ISO 9001, which is a valid reason for replacing the auditor.

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