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You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins...

You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines.

In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.

You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy. The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.

After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are non-conformities.

A.

Evidence was found to indicate that the needs of some interested parties had not been considered by the organisation. A neighbour's interests had not been identified. (Clause 4.2.b)

B.

The contractor’s environmental policy is not consistent with the organisation’s policy (Clause 5.2)

C.

Documentation of environmental impacts was missing for the supplier of oxygen. (Clause 6.1.2)

D.

The EMS Manager had some problems communicating with the supplier by mobile phone as an interested party. No other methods of communication were employed. (Clause 7.4.3)

E.

The aspects related to the use of heavy goods trucks was not identified. (Clause 6.1.2)

F.

The Environmental Manager did not visit the oxygen supplier. (Clause 7.4.3)

G.

The internal audit programme does not include processes for control of subcontractor transport movements. The audit programme does not cover the full environmental management system. (Clause 9.2.2)

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