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You are a third-party auditor of XM, a logistics organisation located in a European country,...

You are a third-party auditor of XM, a logistics organisation located in a European country, that distributes a wide range of products to local customers but also to customers in several neighbouring countries. Close to the distribution warehouse, you see many trucks loading and unloading goods. Almost 50 per cent of the trucks are owned by XM, the remainder are subcontracted from other organisations.

You have the following dialogue with the Warehouse Manager:

You: I see that not all trucks belong to XM.

WM: Sometimes we need additional trucks from other organisations nearby. Obviously, we cannot control their energy consumption since they come with the trucks half full of their own goods.

You: How did you inform them of the EMS?

WM: You know, they are not used to the complicated words in our policy. I have just told them: “Save energy”.

You: What about your trucks?

WM: We measure the fuel they used on each trip, the distance they drove and the weight of goods they distributed. They know the roads and we ask them to choose the shortest route — we rely on them.

You: Did you fix any indicators and objectives related to energy consumption?

WM: No, we know they are careful people, they do their best. We would not be able to improve consumption.

This dialogue is related to several clauses of ISO 14001. Identify which three clauses below are related to this dialogue.

A.

6.1.1

B.

5.2

C.

9.3

D.

6.1.3

E.

7.4.2

F.

8.1

G.

9.2

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