A project team is elaborating requirements for a new policy administration process.

The best answers are C and E because Guidewire implementations are intended to maximize business value by using standard product capabilities and standard user experience patterns wherever possible , rather than reproducing legacy-system behavior simply because it is familiar.

C is correct because the Business Analyst should first understand how the relevant process already works in standard Guidewire. Reviewing the out-of-the-box process flow and UI helps the analyst identify whether the requested legacy behavior is already supported, partially supported, or unnecessary. This supports informed discussion and prevents premature customization.

E is also correct because Guidewire analysis emphasizes understanding the true business need behind a request. In this case, the stakeholder is asking for a familiar screen, but familiarity is not the same as business value. The analyst should separate the actual need from the proposed solution, challenge redundant fields or nonstandard flow, and explore whether the same outcome can be achieved with a simpler, more maintainable, standard Guidewire approach.

The other options are not preferred. A and B accept the legacy design too early, before evaluating value and product fit. D pushes the team toward unnecessary custom design and development before proper analysis is completed.

So, during elaboration, the Business Analyst should review standard Guidewire capabilities and challenge the legacy-based request by focusing on the real business objective .