Why is employee training important in an ethical IT use policy?

Significance of Training in Ethical IT Use:

Employees are the frontline in implementing and adhering to an organization's ethical IT practices.

Training ensures they understand company culture, ethical boundaries, and the importance of responsible IT behavior.

Benefits of Training:

Reduces risks related to unethical or accidental misuse of IT resources.

Promotes a culture of accountability and compliance.

Enhances employee awareness of legal and organizational policies.

Incorrect Options Analysis:

A. Software updates are unrelated to ethical understanding.

B. Reducing sensitivity to communication accuracy contradicts ethical IT use.

D. Training may reduce risks but is primarily focused on building cultural and ethical awareness.

References and Documents of Information Technology Management:

ITIL Service Management Policy Framework (Axelos Publications).

ISO/IEC 27001 and 27002 (Information Security Management).