Which of the following is true of matrix organizations?
A.
A unity-of-command concept requires employees to report technically, functionally, and administratively to the same manager.
B.
A combination of product and functional departments allows management to utilize personnel from various functions.
C.
Authority, responsibility, and accountability of the units involved may vary based on the project's life or the organization's culture.
D.
It is best suited for firms with scattered locations or for multi-line, large-scale firms.
The Answer Is:
B
This question includes an explanation.
Explanation:
Comprehensive and Detailed In-Depth Explanation:
A matrix organization combines functional and product-based structures, allowing employees to work across multiple departments and report to multiple managers. This enables businesses to utilize expertise from various areas efficiently.
Option A (Unity of command) does not apply to matrix organizations, as employees often report to multiple supervisors.
Option C (Variable authority and accountability) is a secondary characteristic but does not define matrix structures.
Option D (Best for scattered locations/multi-line firms) applies more to divisional rather than matrix structures.
Thus, the correct answer is B, as matrix structures enable collaboration across functional and product teams.
[Reference: IIA Business Acumen – Organizational Structures, , , ]
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