Which of the following is a disadvantage of selecting a commercial software package rather than...

Commercial software packages can reduce development time, implementation cost, and technical risk, but their major disadvantage is lack of flexibility. Packaged software is designed for a broad market, so it may not fully match the organization’s unique processes, reporting needs, workflow, controls, or strategic requirements. Customization may be expensive, difficult to maintain, or unsupported after vendor upgrades. Option B is not generally correct because many commercial packages are designed for client/server or cloud environments. Option C can occur with any new system, whether purchased or internally developed. Option D is not necessarily true because commercial software often includes vendor support, although support quality should be evaluated. Internal audit should assess fit-gap analysis, vendor risk, customization controls, and upgrade impact. Therefore, Option A is correct.