For an engineering department with a total quality management program, important elements of quality management...

IIA IIA-CIA-Part3-3P Question Answer

For an engineering department with a total quality management program, important elements of quality management include all of the following except:

Basing performance evaluations on the number of projects completed.

Comparing results with those of other engineering departments.

Creating a quality council within the engineering department.

Conducting post-project surveys on performance.

IIA-CIA-Part3-3P PDF/Engine

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