According to the ISO 14001 standard, which of the following is not included in the...

Key processes across the entity which impact quality must be identified and included.

The quality management system must be documented in the articles of incorporation, quality manual,

procedures, work instructions, and records.

Management must review the quality policy, analyze data about quality management system

performance, and assess opportunities for improvement and the need for change.

The entity must have processes for inspections, testing, measurement, analysis, and improvement.