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A customer has supplied personal information to a bank to facilitate opening an account.

A customer has supplied personal information to a bank to facilitate opening an account. The bank is part of a larger group of companies with core businesses including general insurance, life insurance, and investment products. Considering that the customer has closed his only account with the bank and the statutory data retention period has elapsed, which of the following actions by the bank is most likely to align with appropriate data privacy principles?

A.

The bank destroys all records containing a customer's personal information without informing the customer.

B.

Based on an assessment of likely products of interest to the customer, the bank shares the customer’s personal information with other companies within the group and informs the customer.

C.

The bank retains customer information to facilitate easier verification of personal information in the event that the customer returns to reopen his account. The customer is not informed.

D.

The customer's personal information is used for market research by an external company and the customer is informed prior to publishing the results of the market research.

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