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A multinational organization involved in online business has planned to set up a help desk...

A multinational organization involved in online business has planned to set up a help desk service. Which of the following best describes the role performed by the help desk?

A.

Monitoring access to the online database.

B.

Backing up and maintaining archived data.

C.

Responding to customer inquiries.

D.

Maintaining and assuring network security.

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